Commercial
Do most of your sales opportunities arrive through WhatsApp?
- Lead or customer
- Proposal
- Sale
The message stays on the record, can become a lead or customer, moves to a proposal, and ends in a sale—without losing the chat thread.
The problem is not a lack of tools
It is that operations live in pieces: one Excel for customers, another for orders, WhatsApp chats, loose email, and systems that do not talk. Each area sees a different slice of the same business.
When the customer asks, sales does not have the ticket; when there is an order, dispatch does not see the history; when a sale closes, the project starts from zero.
A platform that already exists and grows with you
Qapp connects customers, sales, support, and operations on a single platform. Modules are evidence of coverage, not the product itself: what you buy is continuity across teams. You can start with one need and grow into that integrated platform.
We do not start from zero like a custom software factory. We start from a modular operational base that adapts with controlled scope, without losing integration between areas.
Where work enters
Find the situation that most resembles yours. Each journey ends on a concrete milestone: sale, resolution, scheduling, or field delivery.
Operations / Support
Does support arrive via web, email, or forms and need a clear owner?
- Ticket
- Customer
- Task
- Resolution
A ticket opens with an owner, links to the customer, can create an internal task, and closes when the request is resolved.
Commercial
Do leads arrive from your website and need a path through to a sale?
- Web2Lead
- Lead
- Customer
- Proposal
- Sale
The web form (Web2Lead) creates the lead, it becomes a customer, then a proposal, and only then a sale. Post-sale tickets come later, if needed.
Operations / Coordination
Do phone calls need scheduling without losing customer context?
- Call
- Customer
- Calendar / appointment
- Scheduling
The call registers the customer, coordinates a meeting or visit on the calendar, and ends with confirmed scheduling.
Commercial / Deal
Is the quote the starting point of your commercial negotiation?
- Entry
- Quote
- Customer
- Negotiation
- Approval
From the entry point a quote is created, linked to the customer, moved through term negotiation, and closed with formal approval of the service or product.
Operations / Logistics
Do you handle incidents that require an on-site visit or field work?
- Incident
- Customer
- Task / Calendar
- Field execution
The report links to the customer, creates a task, is scheduled on the technician's calendar, and ends with field execution.
Solutions by need
We help you shape the solution around your area's problem. Each module connects to the rest—they are not islands. Begin with one and expand when operations require it, until you run on an integrated platform.
Commercial management
Also connects with WhatsApp, tickets, and reports.
CRM
When each area keeps its own version of the customer, context fragments. Qapp concentrates history so teams sell and support with the same information.
Leads
When opportunities arrive through different channels, follow-up can scatter. Qapp helps you capture them and carry them through to conversion.
Sales
When estimates and contracts live in silos, follow-through breaks. Commercial documents tracked through close.
Marketing
When campaigns are not linked to the catalog, offers disconnect. Content aligned to real products.
Online store
When orders live apart from the CRM, work is duplicated. Catalog and orders stay tied to the same business.
Operations
Also connects with CRM, sales, and calendar.
Tasks and projects
When the sale closes and work spreads without visibility, deadlines slip. Projects, Gantt, and workload stay visible to the team.
Tickets
When support has no clear owner or shared trail, response times stretch. Clear assignment linked to the customer and tasks.
Collaborative calendar
When calendars are only personal, the team misses shared milestones and appointments. A calendar visible for coordination.
Production
Scope-based / custom: production orders and materials when the process requires it.
Communication
Also connects with CRM, tickets, and leads.
Logistics and administration
Also connects with sales, store, and CRM.
Shipping and tracking
When dispatch cannot see the full order, delivery gets messy. TMS with routes and tracking tied to the sale.
Electronic invoicing
When invoices sit outside the sales flow, continuity breaks. Tax documents issued from the same platform.
ERP integrations
When teams re-enter data across systems, errors and delays grow. Tailored connection to accounting and ERP.
Multi-company
When several companies share one environment, boundaries blur. Separate instances per organization.
Expenses
When spend has no evidence or links, control weakens. Expenses tied to a customer or project.
File management
When documents live in loose folders, they are hard to find. Files next to the business record.
Intelligence and extension
Also connects with day-to-day work in every active module.
Reports
When data lives in loose spreadsheets, decisions slow down. Operational, sales, and activity reports in one place.
AI
When drafting tickets and notes takes too long, the team lags. Intelligent assistance inside the same app.
Custom modules
When a process does not fit the standard, extend it with rigor. Tailored extensions without breaking the suite.
Why us and QApp Suite?
We are the team that builds and runs Qapp, with presence in Chile and the United States: local timezone and context, plus product development and support practices aligned with international standards. For you, that means nearby implementation and a platform maintained with product rigor—not an improvised custom project.
Qapp is not a catalog of loose modules or a factory that builds everything from scratch. It is an existing, modular, connected platform that organizes operations and grows with the business.
You can start with one need in your area and add modules until you run on an integrated platform, without losing the connection between teams or the capabilities already in place.
Existing platform
An operational base ready to use. It does not reinvent every process as a custom build.
Modular, with focus
Activate what you need today and expand later, without losing the thread across teams.
Controlled adaptation
Flow and permission adjustments with clear scope; custom extension only where it adds value.
Connected operations
Customers, sales, support, and channels share context on the same platform.
Contact us
Request a demo guided by your company's flow. Tell us the process you most need to organize today—customers, WhatsApp, sales, support, or operations—and we show how the rest connects.