From dispatch to delivery with a visible, traceable operation
Shipping and last-mile control
Introduction
The module brings shipments, carriers, routes, and tracking together so the team can move beyond isolated messages and spreadsheets.
Its base scope is dispatch and last-mile operations. Ecommerce, warehouse, and specific integrations belong to separate modules or implementations.
When it starts creating value
It fits operations that need discipline and distribution visibility without starting with a large enterprise logistics platform.
Strengths
- Orderly dispatch Every shipment keeps its owner, status, and execution details.
- Routes and coverage Planning considers routes, zones, and available operating capacity.
- Tracking The team can follow progress and address exceptions with context.
- Commercial connection It can relate to Qapp documents and modules when contracted.
Signs worth noticing
- Turn dispatch into an observable process instead of an informal message chain.
- Separate route planning from late reactions to individual deliveries.
- Expand by module without presenting ecommerce or warehouse as automatic base features.
Where the difference appears first
- Shipments Record and control the operating cycle of each dispatch.
- Carriers Organize providers, services, and delivery owners.
- Routes Plan daily routes and distribution.
- Tracking See statuses and incidents through completion.
The cost of not having it
Unmanaged last-mile work consumes margin and weakens the customer relationship.
- Routes prepared late and with incomplete information.
- Customer questions the team cannot answer quickly.
- Different statuses across sales, dispatch, and carrier teams.
- No clear view of recurring delays or failed deliveries.
Main capabilities
- Three-level dispatch zones (region, commune, and subzone) with coverage map.
- Geofences (polygons) to quote and assign zone by real location.
- Services, rates, and routing rules with cascade quoting.
- Own or external carriers, with vehicles and drivers.
- Operational shipments with statuses (ready, in route, retry, delivered, and more).
- Delivery routes with map and handling of failed stops.
- Delivery with QR proof, carrier portal, and geolocation on close.
- Recipient tracking on a public page.
- Carrier tracking sync when the adapter is active.
- Carrier settlements and reports according to enabled features.
- Integration with online store orders.
- Shipping tab on CRM sales documents when applicable.
How it compares
| What matters when deciding | Qapp | Beetrack | Envia.com |
|---|---|---|---|
| Primary focus | Lightweight TMS and last-mile work inside Qapp operations | A specialized platform for last-mile planning and execution | A multi-carrier platform for rates, labels, and tracking |
| Shipment origin | Directly recorded operations or contracted module connections | Orders integrated into a specialized distribution operation | Stores and systems connected to a carrier network |
| Planning | Routes, zones, and dispatch fitted to the operation | Advanced optimization and delivery replanning | Carrier services, rates, and selection rules |
| Carrier network | Carriers defined by the company and its implementation | Fleet and third-party management in last-mile execution | Access to over one hundred carriers depending on country and service |
| Operational extension | Ecommerce and warehouse are separate modules, not base features | Specialized depth in distribution, visibility, and delivery experience | Labels, pickups, tracking, ecommerce, and fulfillment services |
| Best fit | Companies controlling last-mile work alongside Qapp operations | High-volume operations needing specialized distribution depth | Merchants prioritizing multi-carrier access and label generation |
Commercial positioning based on each vendor's public offering. In Qapp each capability is sold as a module. Plans and editions may change.
Frequently asked questions
- Does Qapp Shipping include an online store?
- No. The online store is a separate module and connects only when contracted.
- Does it include warehouse management?
- Not as a base capability. Warehouse management belongs to a separate scope.
- Is it a full enterprise TMS?
- It is positioned as a lightweight TMS for dispatch and last-mile work.
- Does it connect to every carrier?
- That depends on contracted configuration and integrations; universal connectivity is not assumed.
- Can it organize routes?
- Yes, within the module's operating scope for routes, zones, and distribution.
- Can the customer see progress?
- Tracking is part of the flow; channel and visibility depend on the implementation.
What to see in a demo
The demonstration should follow a real delivery and clearly separate base scope from options.
- Record a shipment with its operating details and owner.
- Assign it to an available route, zone, or carrier.
- Update statuses and review how an incident is handled.
- Explain which ecommerce, warehouse, or third-party connections require separate modules.
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